User Testing & Feedback Program

Why User Feedback Matters

Traditional accessibility tools are often built in isolation, without ongoing input from the disability community and accessibility advocates who use them daily. Aberio takes a different approach. We believe that those who face accessibility barriers every day have the most valuable insights into how testing tools should work.

Every piece of feedback—whether it's about a confusing workflow, a missed barrier type, or a feature request—helps us improve. This isn't just about bug reports; it's about co-creating a tool that truly serves the accessibility community.

How the Program Works

1. Multiple Feedback Channels

We collect feedback through several channels to ensure everyone can participate in the way that works best for them:

• User Testing Sessions: Scheduled sessions where you test specific features and provide detailed feedback
• Ongoing Feedback: Submit observations, issues, or suggestions anytime through our contact form
• Email Submissions: Send detailed feedback directly to AberioReport@gmail.com
• Community Discussions: Share experiences and insights with other users and advocates

2. Transparent Storage & Access

Why Google Drive? It provides structured organization, easy access controls, and the ability to share specific folders with stakeholders, researchers, and the accessibility community when appropriate. All data is handled in accordance with our Privacy Policy, with personal information removed or anonymized as needed.

3. From Feedback to Action

Here's what happens after you submit feedback:

1. Review & Categorization: Within 1-2 business days, your feedback is reviewed and categorized (bug, feature request, workflow improvement, etc.)
2. Priority Assessment: We evaluate impact, frequency, and alignment with accessibility best practices
3. Development Planning: High-priority items are added to our development roadmap
4. Implementation: Changes are built, tested, and deployed
5. Follow-up: We may reach out for clarification or to verify that the solution addresses your concern

Governance & Transparency

This approach ensures that Aberio remains accountable to the community it serves. By documenting feedback and our responses in an organized repository, we create a record that demonstrates our commitment to continuous improvement and user-centered design.

What You Can Test

User testing opportunities include:

• Bookmarklet Workflow: Testing the core "click, test, review" experience
• Accessibility of Aberio Itself: Helping us ensure our tool is fully accessible to all users
• Report Interpretation: Providing feedback on clarity, actionability, and comprehensiveness of test results
• New Features: Early access to beta features before public release
• Documentation & Training: Reviewing guides, tutorials, and certification materials
• Cross-browser/Platform Testing: Testing compatibility across different browsers, operating systems, and assistive technologies

Who Should Participate?

We welcome feedback from:

• Accessibility Advocates: Whether professional or volunteer, your experience matters
• People with Disabilities: Users of assistive technologies who can provide firsthand insights
• Web Developers: Those implementing accessibility fixes who use Aberio in their workflow
• Accessibility Specialists: Professionals identifying and removing WCAG and ADA barriers
• Legal Professionals: Attorneys and consultants working on accessibility cases
• Educators: Those teaching accessibility principles and practices

No formal qualifications required—just a willingness to share honest feedback about your experience.

Get Started

Questions? Contact us at AberioReport@gmail.com or call (720) 295-3601. We're here to answer any questions about participating in our user testing program.